Last Updated: January 6, 2026
Welcome to Mind Hero. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.
IMPORTANT: Please read these Terms carefully before using our website or purchasing our products. If you do not agree with these Terms, you should not use our website or purchase our products.
1. Acceptance of Terms
By accessing this website and/or purchasing Mind Hero products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Disclaimer.
We reserve the right to update, change, or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.
2. Eligibility
You must be at least 18 years of age to use our website or purchase our products. By using our website, you represent and warrant that you are 18 years of age or older.
If you are accessing or using our website on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
3. Product Information and Availability
Product Descriptions
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.
Pricing
All prices are in USD and are subject to change without notice. We reserve the right to modify prices at any time. Price changes will not affect orders already placed and confirmed.
Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. In the event a product becomes unavailable after you place an order, we will notify you and offer a refund or suitable alternative.
4. Ordering and Payment
Order Acceptance
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Errors in product or pricing information
- Suspected fraudulent activity
- Issues with payment authorization
- Violation of these Terms
Payment
Payment must be received before your order is processed. We accept major credit cards and other payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method.
Order Confirmation
You will receive an order confirmation email after placing an order. This email is an acknowledgment of receipt of your order, not a confirmation of acceptance. Your order is accepted when we ship the product and send you a shipping confirmation.
5. Shipping and Delivery
Shipping Policy
We ship to addresses within the United States and select international locations. Shipping times and costs vary based on location and shipping method selected.
Delivery
We are not responsible for delays caused by shipping carriers or circumstances beyond our control, including but not limited to:
- Weather conditions
- Natural disasters
- Labor disputes
- Customs delays
- Pandemic or health emergencies
Risk of Loss
All items purchased from us are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.
6. Returns and Refunds
60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee on all Mind Hero products. If you are not satisfied with your purchase, you may return the product within 60 days of the original purchase date for a full refund.
Return Process
To initiate a return:
- Contact our customer service team at support@mindhero.com
- Provide your order number and reason for return
- Follow the return instructions provided
- Ship the product back to the address provided
Refund Processing
Once we receive your returned product, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. You are responsible for return shipping costs unless the return is due to our error.
Non-Returnable Items
Opened products may be returned under our money-back guarantee. However, we reserve the right to refuse returns that appear to have been tampered with or misused.
7. Subscription Services
If you enroll in our subscription service:
- You will be automatically charged at the specified interval
- You can cancel at any time by contacting customer service
- Cancellations must be made at least 48 hours before the next billing date
- Subscription prices are subject to change with 30 days' notice
8. Intellectual Property Rights
Ownership
All content on this website, including but not limited to text, graphics, logos, images, videos, software, and compilation thereof, is the property of Mind Hero or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. This license does not include:
- Resale or commercial use of the website or its contents
- Collection and use of product listings or descriptions
- Making derivative works
- Downloading or copying account information
- Use of data mining or similar data gathering tools
Trademarks
Mind Hero and related logos are trademarks or registered trademarks of our company. You may not use these marks without our prior written permission.
9. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit harmful code or malware
- Interfere with website functionality
- Attempt unauthorized access to our systems
- Impersonate another person or entity
- Collect information about other users
- Submit false or misleading information
10. User-Generated Content
Reviews and Testimonials
By submitting reviews, testimonials, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display that content.
Content Standards
User-generated content must not:
- Contain false or misleading information
- Violate any laws or third-party rights
- Contain offensive or inappropriate material
- Promote competing products or services
- Include personal information of others
We reserve the right to remove any user-generated content that violates these standards without notice.
11. Third-Party Links and Services
Our website may contain links to third-party websites or services. We do not control or endorse these third-party sites and are not responsible for their content, policies, or practices.
Your use of third-party websites is at your own risk and subject to the terms and conditions of those sites.
12. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW:
- THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE
- WE DO NOT GUARANTEE SPECIFIC RESULTS FROM USING OUR PRODUCTS
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, MIND HERO SHALL NOT BE LIABLE FOR:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, DATA, OR GOODWILL
- SERVICE INTERRUPTION OR SYSTEM FAILURES
- PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCTS OR SERVICES IN QUESTION.
14. Indemnification
You agree to indemnify, defend, and hold harmless Mind Hero and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
- Your use of the website or products
- Your violation of these Terms
- Your violation of any rights of another
- Your user-generated content
15. Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Arbitration
Any dispute arising from these Terms or your use of our website/products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Class Action Waiver
You agree to bring claims against us only in your individual capacity and not as part of any class or representative action.
Exceptions
Either party may seek injunctive relief in court for intellectual property infringement or unauthorized use of the website.
16. Termination
We reserve the right to terminate or suspend your access to our website at any time, without notice, for any reason, including violation of these Terms.
Upon termination:
- Your right to use the website ceases immediately
- Outstanding orders may be canceled
- Provisions that by their nature should survive termination remain in effect
17. Privacy
Your use of the website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.
18. Communications
By using our website or purchasing our products, you consent to receive electronic communications from us. These communications may include:
- Order confirmations and shipping notifications
- Customer service messages
- Promotional emails (you can opt-out at any time)
- Website updates and policy changes
19. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, labor disputes, or government actions.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the extent necessary to make it valid and enforceable.
21. Entire Agreement
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Mind Hero regarding your use of the website and purchase of products.
22. No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
23. Assignment
You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms at any time without notice.
24. Contact Information
For questions about these Terms and Conditions, please contact us:
Mind Hero Legal Department
Email: legal@mindhero.com
Phone: 1-800-MIND-HERO
Address: 123 Brain Health Avenue, Suite 100, Los Angeles, CA 90001
25. Acknowledgment
BY USING OUR WEBSITE OR PURCHASING OUR PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.